One inbox, four subjects: orders, wholesale, partnerships, privacy. Tell us which one in the subject line and include your order number — it halves the reply time.
Write to us
| Subject | Address | Response |
|---|---|---|
| Orders, delivery, returns | hello@yaowanglab.com | Within 1 business day |
| Wholesale, private label, samples | hello@yaowanglab.com | Within 2 business days |
| Venues and partnerships | hello@yaowanglab.com | Within 2 business days |
| Privacy and data requests | hello@yaowanglab.com | Within 30 days |
Where we operate
| Site | Function | Notes |
|---|---|---|
| Mount Taibai, Shaanxi | Own herb-growing land, 60,000+ mu | Harvest by species and solar term; visits by appointment only |
| Xi'an | Primary processing and one dispatch warehouse | Washing, slicing, drying, grading |
| Shenzhen (Pingshan) | Class 100,000 cleanroom filling | Powders and sachets; GMP environment |
| Macau | Research institute (not a factory) | No production or dispatch from this site |
| Tongchuan, Shaanxi | 532-mu Yaowang Mountain park | Gatherings and study visits by arrangement |
For importers and distributors
Send the destination country, expected volume per SKU, and whether you need private label. We reply with a quotation, ingredient declarations, shelf life, label artwork requirements and shipping terms (EXW / FOB / DDP). Sample kits are available before commitment.
What we will not do
We do not provide medical advice, do not supply products for resale with disease claims, and do not work with partners who collect payment on our behalf or retain customer health information.